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FAQs

  1. What services does Fernandes Tours and Travels offer?
    We offer a wide range of services including Goa sightseeing tours, adventure activities, wildlife excursions, car rentals, houseboat stays, water sports, and more. Our packages cater to honeymooners, families, and solo travelers.
  2. How do I book a tour or service with Fernandes Tours and Travels?
    You can book online via our website or contact us directly. We ensure a secure and hassle-free booking process with instant confirmations.
  3. What is your cancellation policy?
    For cancellations made the day prior to the journey, a 50% cancellation fee will be charged. No cancellations or changes are accepted on the day of the journey.
  4. Do you provide airport transfers?
    Yes, we offer airport pick-up and drop-off services as part of our transportation offerings. You can also book chauffeur-driven taxis for local sightseeing.
  5. Are there any additional fees for children on tours?
    Children above 5 years are charged full fare. Children below 5 years may be accommodated free of charge on select tours (depending on availability and tour type).
  6. What should I do if the vehicle can't reach my hotel for pickup?
    If the vehicle cannot access your hotel due to narrow roads or construction, you will be picked up from the nearest accessible location. Our team will inform you in advance.
  7. What if I miss the scheduled tour pickup?
    Our vehicle will wait for a maximum of 10 minutes. If you fail to arrive within that time, unfortunately, no refund will be provided.
  8. Are meals included in the tours?
    It depends on the package. Some of our tours include meals such as lunch or dinner cruises. Please check the tour details for more information.
  9. Can I customize a tour package?
    Yes, we offer tailor-made packages to suit your preferences. Whether you're interested in specific activities or have special requirements, we can customize a package just for you.
  10. Do you offer group discounts?
    Yes, we provide discounts for group bookings. Please contact our office for special rates on larger group tours or corporate bookings.
  11. What safety measures are in place for adventure activities?
    All adventure activities are conducted under the supervision of trained professionals with safety equipment. Activities like scuba diving, bungee jumping, and water sports follow strict safety guidelines.
  12. How far in advance should I book my tour?
    To ensure availability, we recommend booking your tour at least a few days in advance. However, last-minute bookings are accepted depending on availability.
  13. What happens in case of bad weather or unforeseen circumstances?
    In case of bad weather or other unexpected events, we may need to reschedule or cancel the tour. We will notify you as early as possible and provide alternatives or refunds as applicable.
  14. Do you offer packages for specific events like weddings or corporate retreats?
    Yes, we specialize in organizing customized packages for events such as destination weddings, corporate retreats, and group tours.
  15. How can I contact Fernandes Tours and Travels for more information?
    You can reach us at:
  • Phone: +91 9822974466, +91 9921892021
  • Email: fernandestravel@gmail.com
  • Office Locations: Panaji and Calangute, Goa.